Pejuang88 Privacy Policy – Data Protection for Malaysian Members

1Information We Collect

Pejuang88 collects various categories of information from members during registration, platform use, and interactions with our support team. The following are the key data categories we collect and the purposes they serve:

• Full name as stated on your official Malaysian identification document (MyKad).
• An active Malaysian mobile phone number.
• A valid and active email address.
• Date of birth (for minimum age verification of 18 years).
• A copy of your MyKad or other identity document when requested for withdrawal verification or legal compliance purposes.

• Records of all deposits made via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX — including the amount in Malaysian Ringgit (MYR), date, and transaction time.
• Records of all winnings withdrawals to your Malaysian bank account or e-wallet.
• Bank account number or e-wallet details registered for withdrawal purposes (stored in encrypted format).
• Betting and gaming activity history on the Pejuang88 platform — including matches wagered on, bet types, and outcomes.

• The IP address of the device used to access Pejuang88.
• Your web browser type and device operating system.
• Login session records including the date, time, and country of access.
• Platform usage data — pages visited, features used, and time spent in each session.
• Cookie information collected through your browser for the purposes described in the cookies section below.

2Why We Collect This Information

Every piece of data collected by Pejuang88 serves a clear and legitimate purpose. We do not collect information without a solid reason. The following are the primary purposes for collecting and processing member personal data:

• Registration and account management — to create and manage your Pejuang88 account, including the secure login process and account settings management.
• Financial transaction processing — to process your MYR deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX, and to process your winnings withdrawals promptly and accurately.
• Identity verification (KYC) — to comply with legal requirements related to anti-money laundering and to ensure the safety of all Pejuang88 members.
• Provision of betting and gaming services — to enable you to use all features of the Pejuang88 platform, including football Sports Betting, badminton, e-sports, Live Casino, slots, Poker, and lottery.
• Customer support — to enable the Pejuang88 support team to assist you in resolving any issues or queries you may have, in Bahasa Melayu.
• VIP Rewards Programme — to calculate VIP Points, determine loyalty tier, and credit the monthly rewards and cashback you are entitled to.
• Security and fraud prevention — to detect and prevent fraudulent activity, bonus abuse, or any activity that violates Pejuang88's Terms & Conditions.
• Account-related communications — to send you important notifications about account changes, updates to our terms, promotions you are eligible for, and security-related information.
• Platform improvements — to analyse usage patterns on an aggregated basis (not at an individual level), helping the Pejuang88 team make better decisions about feature development and user experience.

3How We Protect Your Data

Pejuang88 continuously invests in security infrastructure to ensure members' personal and financial data is protected at all times. The technical and organisational security measures we implement include:

• 256-bit SSL Encryption for all communications between your device and Pejuang88 servers — meaning data in transit cannot be read by third parties even if intercepted.
• Hashed password storage using modern encryption algorithms — Pejuang88 does not store your password in plain text and cannot read your password.
• Two-factor authentication (2FA) available to all members who wish to enable an additional layer of security on their Pejuang88 account.
• 24/7 Security Monitoring by the Pejuang88 security team to detect and respond to any threats or suspicious activity in real time.
• Fund segregation — member funds are held in accounts separate from Pejuang88's operational funds, ensuring your money is always protected.
• Internal access controls — only Pejuang88 staff who genuinely require access to member personal data in order to perform their duties are permitted to do so, and all access is logged and monitored.
• Regular security audits — Pejuang88's technical infrastructure undergoes regular security reviews and testing to identify and address any vulnerabilities before they can be exploited.

While Pejuang88 takes all reasonable steps to protect your data, no digital system can guarantee absolute 100% security at all times. We encourage members to take their own precautions as well — such as using a strong password, not sharing login credentials, and reporting any suspicious activity to the Pejuang88 support team promptly.

4Sharing Information with Third Parties

Pejuang88 does not sell, rent, or trade members' personal information. This is a fundamental principle we do not compromise on. However, there are limited situations where we need to share certain information with selected third parties in order to provide our services to you:

To process your deposits and withdrawals in MYR via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX, Pejuang88 is required to share minimal transaction information with the relevant payment service providers. All such providers are licensed and regulated entities in Malaysia and are subject to strict data protection laws.

Pejuang88 works with internationally certified Live Casino, slots, and poker software providers to deliver gaming content. These providers may receive the minimum technical data required for game delivery — but not your full identity information.

Pejuang88 may be required to disclose member information to government authorities or law enforcement where mandated by law, court order, or as part of compliance with applicable anti-money laundering (AML) requirements.

5Cookies & Tracking Technologies

Pejuang88 uses cookies and similar tracking technologies to enhance your experience on the platform and for legitimate analytics purposes. The following are the types of cookies we use:

• Essential cookies — required for core Pejuang88 platform functions such as secure login, session verification, and language preferences. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies — collecting aggregated, anonymised data on how you use the Pejuang88 platform, helping us identify areas that need improvement.
• Functional cookies — saves your preferences such as display settings and account configurations so you don't have to reconfigure them every time you log in to Pejuang88.

Most modern web browsers allow you to manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the Pejuang88 platform. Continued use of the Pejuang88 platform after being notified about cookies is considered your consent to their use as described here.

6Data Retention Period

Pejuang88 retains members' personal data only for as long as necessary for the purpose it was collected, or for the period required under applicable Malaysian law.

• Active account data — retained for the duration your Pejuang88 account is active, plus the post-closure holding period required under applicable financial compliance laws.
• Financial transaction records in RM — retained for a minimum of seven (7) years in line with applicable accounting and financial compliance legal requirements in Malaysia.
• Customer support communication logs — retained for two (2) years from the date of interaction for reference and service improvement purposes.
• Technical data and session logs — retained for ninety (90) days for security and fraud detection purposes.

Once the applicable retention period has ended, Pejuang88 will securely delete or anonymise your personal data in accordance with industry best practices.

7Your Rights as a Data Owner

As a Pejuang88 member, you have the following rights regarding your personal data held by us. To exercise any of these rights, contact us at support@pejuang88.best with the subject line "Privacy Rights — [Your Username]":

• Right to Access — you have the right to request a copy of the personal data Pejuang88 holds about you. We will process this request within 14 business days.
• Right to rectification — if any information we hold about you is inaccurate or out of date, you have the right to request a correction. You may also update much of your profile information directly from your Pejuang88 account settings.
• Right to Erasure — under certain circumstances, you have the right to request that we delete your personal data. This right is subject to our legal obligations to retain certain records — such as financial transaction records required by law.
• Right to Object to Processing — you have the right to object to the processing of your personal data for direct marketing purposes at any time. Upon receiving such an objection, Pejuang88 will immediately stop using your data for that purpose.
• Right to withdraw consent — you may withdraw consent you have given for the processing of certain data at any time. Withdrawing consent does not affect the lawfulness of processing that took place prior to the withdrawal.
• Right to restrict processing — under certain circumstances, you have the right to request that Pejuang88 restrict the way we process your personal data.

Pejuang88 is committed to responding to all privacy rights requests seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.

8Account Security — A Shared Responsibility

Data protection is a shared responsibility between Pejuang88 and its members. While we invest in the latest security infrastructure, the safety of your account also depends on the precautions you take yourself. Below are the security practices we strongly encourage:

• Use a strong, unique password for your Pejuang88 account — at least 12 characters combining uppercase letters, lowercase letters, numbers, and symbols.
• Do not use the same password for Pejuang88 and other accounts such as your email or online banking.
• Never share your Pejuang88 username and password with anyone, including family members or friends.
• Enable two-factor authentication (2FA) in your Pejuang88 account security settings for an additional layer of protection.
• Log out of your Pejuang88 account after every session, especially when using a shared device or public WiFi network.
• If you suspect your account has been accessed without your authorisation, change your password immediately and contact the Pejuang88 support team via live chat or email.

Pejuang88 will never contact you by email, message, or phone to request your password or account information. If you receive any such communication claiming to be from Pejuang88, it is a phishing attempt and you should report it to us at support@pejuang88.best immediately.

9Child Data Protection

The Pejuang88 platform is for users aged 18 and above only. We do not knowingly collect or process any personal data from individuals under the age of 18.

If Pejuang88 discovers that we have collected data from a person under the age of 18, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered on Pejuang88 without their knowledge should contact us at support@pejuang88.best right away.

10Privacy Policy Updates

Pejuang88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or developments in the services we offer. The date of the most recent update is always displayed at the top of this page.

For significant changes, Pejuang88 will send a notification to your registered email address and display a clear notice in your account at least 7 days before the changes take effect. We encourage you to review this page periodically.

Your continued use of the Pejuang88 platform after any updates to this Privacy Policy take effect will be considered your acceptance of the updated terms. If you have any questions or concerns about Pejuang88's Privacy Policy, please contact us at support@pejuang88.best — we are available to assist in Bahasa Melayu at any time.